Member Manual - Your guide to using GoGet

Our Member Manual describes your rights and responsibilities and how the service works. The arrangements described may change as we improve and develop the service. We will keep you informed…

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38 articles in this collection
Written by GoGet
Driving with GoGet

Basic GoGet Rules

How to use GoGet
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Written by GoGet
Updated over a week ago

I have a learners driver’s license. Can I still join?

All about the GoGet Learner Program
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Written by GoGet
Updated over a week ago

I have a foreign driver’s license. Can I still join?

Yes, GoGet accepts international driving licences
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Written by GoGet
Updated over a week ago

How do I access and start the car?

How to use your smartcard during your GoGet trip
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Written by GoGet
Updated over a week ago

Not returning vehicle to its home "pod"

All GoGet bookings are return trips
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Written by GoGet
Updated over a week ago

Animals in cars

Pets are allowed in Pet Friendly vehicles
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Written by GoGet
Updated over a week ago

The car key

Car keys stay in the car, Smartcard stays with you
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Written by GoGet
Updated over a week ago

Taking a car without a booking

Penalties for using a car with no booking
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Written by GoGet
Updated over a week ago

Smoking in cars

Strictly no smoking in our cars
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Written by GoGet
Updated over a week ago

Extending a booking

All about extending bookings
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Written by GoGet
Updated over a week ago

Returning the car late

What to do when you can't make it back to the pod in time
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Written by GoGet
Updated over a week ago

Your smartcard

What it is, and how to get a new one
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Written by GoGet
Updated over a week ago

Returning your car

Our expectations for you at the end of each GoGet booking.
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Written by GoGet
Updated over a week ago

Change or cancel a booking

When you can change or cancel bookings
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Written by GoGet
Updated over a week ago

Refuelling

The official guide to refuelling
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Written by GoGet
Updated over a week ago

What to do when the car isn’t in the pod

Locating your vehicle or booking a replacement
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Written by GoGet
Updated over a week ago