Phone Unlock for business accounts

Phone Unlock for business accounts

With Phone Unlock, every driver on your business account locks and unlocks GoGet cars from the app on their own phone. Each staff member who needs to drive is added to your account as their own driver, with their own login.  

Set up your drivers

• Invite the staff member to join your business account. (Screenshot)
• They complete the extra driver application.
• Once approved, they can log into the GoGet app with their own details.
• They can then make bookings, and access bookings made by other drivers on the account, all from their own phone.

Getting into a car 

From 10 minutes before the booking starts, each driver taps Activate Phone Unlock on their own phone. Unlock and Lock appear as soon as your booking starts. 

What every driver can do 

• Every driver can see the account’s current, upcoming and past bookings.
  Not seeing them all? Check your filters. Tap the filter icon [screenshot] to narrow the list, so if a filter’s on it may be hiding other drivers’ bookings. Clear it to see everything, or use filters to show just the bookings you want.
• By default, every driver can make, change, extend or cancel any booking on the account, whoever it’s for. Turn off “extra drivers can make bookings for others” and drivers can no longer make or change bookings in another driver’s name, though they can still see and access those bookings, and lock and unlock the car. [screenshot]
• To lock and unlock a car, each driver taps Activate Phone Unlock on their own phone first.
• Only drivers on your account can lock and unlock your cars.

Can all our drivers use the same car?

Yes. A booking made on your account shows in the app for every driver on it. Each driver taps Activate Phone Unlock on their own phone, then they can lock and unlock the car, whoever made the booking.

Does End Booking end the booking for every driver?

No. It only ends it for the driver who taps it.

Other drivers on the account aren't affected.

What happens if one driver extends or changes the booking?

Every driver taps Activate Phone Unlock again.

When any driver on the account extends or changes a booking, each driver needs to tap Activate Phone Unlock again before they can lock and unlock. Lost signal? You can keep using the car, then tap Activate Phone Unlock again once you're back in reception.

What happens if one driver cancels the booking?

It's cancelled for every driver on the account.

Can an extra driver extend, change or cancel a booking?

Yes. Any driver on the account can, whoever the booking is for.

The account holder can switch off Extra drivers can make bookings for other people in the account settings. When it's off, extra drivers can't make a booking for another driver. Everything else stays shared: every driver can still view, lock and unlock, change, cancel and extend bookings on the account.