On this page:
💡 All of your questions about Real-Time Billing can be found in our FAQ's:
⏰ See more information on how you'll be charged:
What you can do on the My Bookings page
You can view past, current and future bookings on the "My Bookings" page.
Here, you can see the breakdown of every booking, such as the hours, km's, tolls, day rate conversion etc. of a booking. Simply 🖱 click on a booking to open its breakdown.
Each section of the booking breakdown will include its own subtotal. When all totals are added together, you get the Trip Total.
Sections within a Booking breakdown
Time and Distance Charges
Here is a breakdown of the costs of hours and km's driven.
If a booking has been converted to the Day rate because it was cheaper, it will show it here. An example can be seen below:
Day Rate Upgrade
This is a new feature to show how much you save when a booking is automatically converted to a Day Rate Booking.
The Time and Distance charges will show the cost of your booking if it was charged by the hour. Below this will include a breakdown of the difference in price between the hourly cost and the new cost now that it is a day rate booking
For example, when this booking was charged by the hour, it cost $154.20. This booking became $59.20 cheaper after the Day Rate upgrade, making the actual total $95.
🤔 If you're curious for more info on the Day Rate, click here.
Other Charges
This will include any location fees, system-generated fines, Damage Cover, Pod Discounts etc.
Toll Charges
This section will show all tolls that were incurred during the trip.
We’ll charge tolls related to each trip 7 days after the trip has ended. In some cases we might receive additional toll charges from operators after 7 days. We’ll pass these on when they come through. Tolls will only start to appear in this section after 7 days.
Discounts
This section will include all Discounts relevant to your booking. This could include Pod Specials, Promotion codes or any other discounts that apply.
Payments Made
This section will include payments, credits and refunds relevant to your booking.
Anything under the Payments Made section will affect the Total Due.
For example, if you were given a $10 credit on a booking, and the trip total was $30, then the Total Due will be $20.
Booking charges are indicative. Prices may vary, for the most up-to-date pricing, check the cost in the app at the time of booking.