Can’t extend your booking?

It’s always best to book enough time for your trip to begin with. There are three reasons why you might not be able to extend your booking:

  1. Another member has a booking immediately after yours

  2. Your booking has already ended

  3. Your default payment method doesn't have sufficient funds available

If your booking has already ended, you can book the adjoining hours as if it were a new booking, and the system will combine the two at billing time.

If another member has a booking after yours, and you really can’t make it back in time, please call us on 1300 769 389. We can inform the next member that you'll be late, and may be able to move them to another car if there is suitable one available.

Did this answer your question?