We allow up to 5 minutes before your booking starts, and 5 minutes after your booking ends, without incurring fines or extra time booked. Even if a car is 5 minutes late, it can inconvenience other members, so please avoid relying on this.
If you're running late, you can extend the booking in 30 minute intervals.
If you need to use the car earlier than expected, simply book the hour before your booking starts. Our system will merge it in to one booking, so it’ll be included in your day rate and damage cover minimum (if applicable).
If you can successfully extend your booking, even after your booking has ended, you won’t be charged for being late.
If you don’t extend your booking and return the car late, you will be fined for being late, and the extra time you had the car will be added to your bill at the hourly rate on your plan.
Check out our schedule of fees here.