If you require assistance from our Fleet Team, NRMA or RACV, there are charges that apply if it's found to be an at-fault issue.

  • NRMA/RACV - $150

  • Fleet Team call out - $95

You may also be charged a call-out fee if you are responsible for a car needing Fleet Team or NRMA/RACV assistance after your booking. For example, parking a car over a driveway, leaving the lights on so the battery is flat, or returning a car with no fuel in the tank.

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