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How do I access and start the car?

How to use your smartcard during your GoGet trip

GoGet avatar
Written by GoGet
Updated over a week ago

Make sure you have first activated your Smartcard through the Manage your Smartcard section of the app. Once you have activated your GoGet Smartcard you’re ready to make a booking.

You’ll be able to make a booking either online or with the iPhone or Android app.

When you arrive at the vehicle, you will notice a sticker on the driver’s side of the front windscreen with the name of the vehicle and a green light. Slowly tap your GoGet smartcard over this sticker and you will hear the doors unlock. Open the door and the keys can be found on a retractable cord below the steering wheel.

IMPORTANT: During your booking, you will lock and unlock the car using your GoGet smartcard, don't take the keys out of the car and make sure to keep your smartcard with you at all times.

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