In this agreement, unless the context requires otherwise:

Access Device means the access device provided to you by GoGet;

Accident means any collision with an object, person or any damage to third party property associated with the Vehicle;

Account Holder means an individual/entity approved by GoGet to use the Services, having accepted these terms;

Additional Driver means persons appointed by an Account Holder and approved by GoGet to access the Services under the Account Holder’s Membership;

Ancillary Fees includes any ancillary charges incurred by the Account Holder or the Additional Driver as a result of their use of the Services (as outlined in the Member Manual) including:

  • parking fines, speeding tickets, fines associated with the use of the Services;

  • towing, storage, repair and retrieval costs if applicable;

  • tolls;

  • reasonable cleaning fees as incurred by GoGet as a result of your or the Additional Driver’s failure to return the interior or exterior of the Vehicle in the same condition as when you collected it;

  • reasonable fees to replace your or the Additional Driver’s lost or destroyed Access Device;

Application Fee means the application fee relevant to the Account Holder’s Membership Plan which is payable to set up your account;

Booking Fees means the fee payable on each booking, charged in accordance with the hourly or daily fee applicable to the Account Holder’s Membership Plan, together with a charge per kilometre that the Vehicle is driven by the Member in accordance with the Account Holder’s Membership Plan;

Business Day means a day that is not a Saturday, Sunday or public holiday in New South Wales;

Consequential Loss means any Loss that does not arise naturally in the ordinary course of things from the event or circumstance giving rise to the Loss;

Credit Limit has the meaning given to that term in clause 14.1;

Damage means any interior or exterior loss or damage to the Vehicle such as scratched paint, damage to the interior of the Vehicle, scratched materials within the car, dents, collisions, or like events and includes theft and Accidents;

Dispute Notice means a notice issued by a party claiming a dispute has arisen, which is issued to the other party setting out the nature of the dispute and all other information relevant to the dispute;

Driver’s Licence means a current (full or probationary) driver’s licence issued by an existing Australian motor registry or a current and valid international driver’s licence translated into English held by a person legally able to drive within Australia. Holders of a Learner’s Driver’s licence will not meet this requirement;

Initial Term has the meaning given in clause 1;

Learner Driver means a driver with a Learner’s permit;

Loss means any judgment, debt, damage, loss, cost, expense or liability howsoever arising and whether present or future, fixed or unascertained, actual or contingent whether at law, in equity, or otherwise;

Member means any individual/entity who GoGet approve to access and use the Services, including an Additional Driver;

Membership means the Member’s membership to the Services;

Membership Fee means the fee charged to the Account Holder by GoGet for the Services in accordance with the Account Holder’s Membership Plan, varied by GoGet from time to time in accordance with this agreement;

Member Manual means GoGet’s member manual set out on GoGet’s Site https://help.goget.com.au/en/collections/2727472-member-manual-your-guide-to-using-goget, as varied by GoGet from time to time;

Membership Plan means the membership level or plan applicable to the Account Holder’s Membership;

New Drivers means a driver or Additional Driver who has held a Drivers’ Licence (other than a Learners Driver Licence) for a period of less than 12 consecutive months;

Payment Facility has the meaning given to that term in clause 2.1(a)(i)(B);

Pet-Friendly Vehicle means a Vehicle advised by GoGet to be pet-friendly;

Pod means the designated parking spot or location of a Vehicle as advised by GoGet;

Privacy Policy means the GoGet privacy policy available here;

Reduced Damage Cover means the reduced damage cover for a booking, as stipulated in the Member Manual;

Relevant Law means any legislation or other law, code of practice, guidelines, standards or request issued by relevant regulators, authorities or industry bodies insofar as they relate to vehicles, driving and the provision of the Services;

Services means any services provided by GoGet including membership services and the provision of Vehicles;

Site means the GoGet website or mobile application;

Standard Damage Cover means the limit of your liability, as stipulated in the Member Manual;

Subsequent Term has the meaning given in clause 1;

Term means the Initial Term and any Subsequent Term; and

Vehicle means vehicles available for booking through the Services.

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