Information on what to do in case of an accident is in the co-pilot of the car, usually kept in the glove box.

If it’s a serious accident, call emergency services first and work out other things later (but you probably already know that!).

If it’s minor and you just need insurance details, call us on 1300 769 389. We’ll send you a form to complete. When you're done, send it back to and we'll handle the claim with the other party from there.

IMPORTANT: Always collect third-party information including:

  • Contact number

  • Driver licence details

  • Details of the incident and where it occurred

  • registration details

Did this answer your question?