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I’ve had an accident

Keep safe and follow these steps

GoGet avatar
Written by GoGet
Updated over 10 months ago

Stay Calm and Check for Injuries

If there are any injuries, call emergency services immediately. Your safety and the safety of others is our top priority.

Report the Accident to GoGet

Serious Accident and/or accident involving Third Party vehicle

Call emergency services first if needed

Once everyone is safe, contact GoGet immediately. We're here to help and guide you through the next steps, including what details to collect, organise towing, and ensure everyone is ok.

Minor Accident:

Call GoGet as soon as possible, but no later than 24 hours after the accident.

We'll send you a damage report form via email. Complete the form and return it to [email protected].

IMPORTANT: Always collect the following Info:

Third-Party Details:

  • Contact number of the other driver(s) involved

  • Driver's licence details for all involved parties

  • A description of the incident, including the date, time, and location

  • Registration details of all vehicles involved

Witness Details (if applicable)

  • Full Name

  • Phone number

  • Address

Police details (if police attended the scene of the accident)

  • Officer name

  • Police Station

  • Report number

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