Skip to main content
I forgot my password

Trouble Logging in

GoGet avatar
Written by GoGet
Updated over a week ago

We all have a million passwords for all different accounts on the web and it's hard to remember them all. Sometimes, you'll need to change one as you've forgotten and it just won't come back to you.

Changing passwords with GoGet is super easy! Just click here, and enter your email address or member number you use to login to your GoGet account. A link will be sent to you and a new password can be created.

You can also find the link on the login page of the website or app.

When selecting your new password, please remember the following

  • Go beyond 8 characters. The longer your password, the better.

  • Use a combination of characters, including uppercase letters, lowercase letters, numbers, and symbols.

  • Do not use a password you have used before, or one you have used for other online accounts

  • Choose a password that is strong and unique and cannot be easily guessed

  • For added security, we recommend changing your password periodically

As part of GoGet’s ongoing cybersecurity programme, from time to time you may be required to re-set your password.

Did this answer your question?